At RV Mart, customer satisfaction is our top priority. If you are not happy with your purchase, here is our policy:
Eligibility for Return:
- Returns must be initiated within 3 days of delivery.
- Products must be unused, in original condition and packaging.
Non-returnable Items:
- Items that are worn, washed, or damaged by the customer.
- Items marked as final sale or non-returnable.
Return Process:
- Contact us with your order number and reason for return.
- A pickup will be arranged via our courier partners.
- Once product is received and inspected, a refund will be initiated.
Refund Timeline:
- Approved refunds will be Credited to your original payment method within 7-10 working days.
- Any Product with returned and exchanged a new product will be delivered in 7-10 working days.